Yes! Hack Club Bank started as a tool for hackathon organizers, but today, we support a spectrum of events related to science, technology, and entrepreneurship education. Chances are, you'll be able to use Hack Club Bank!
FAQ Frequently Asked Questions about Hack Club Bank
I'm working on something that's not a hackathon. Can I use Hack Club Bank?
I need to deposit a paper check to my Hack Club Bank account. What should I do?
Hack Club Bank accepts paper checks! Just mail the check to our billing address, The Hack Foundation, 8605 Santa Monica Blvd #86294, West Hollywood, CA 90069. Be sure to label the envelope or the check's memo with the name of your event or organization, so we can make sure that you receive the funds. However, the check itself must be addressed to "The Hack Foundation" for us to be able to deposit checks to Hack Club Bank.
Can I move my money from the card balance back to my main account balance?
You sure can! But currently it's a manual process that has to go through Emburse, our card provider, so we don't encourage it. If you really need to move funds back to your account balance, get in touch with your point of contact, with how much you need to move back from your card balance.
A sponsor is asking for our tax ID or employer number. Where can I find it?
Hack Club Bank's nonprofit status comes from Hack Club, also known as The Hack Foundation. Our EIN, which is the same as our tax ID, is 81-2908499.
What do I do if I lost my Hack Club Bank card, it got stolen, or it expires?
If your card is lost or stolen, we can de-activate the card and order you a new one. Please get in touch with your point of contact as soon as possible. If your card expires, you can de-activate the card and issue yourself a new card through the Hack Club Bank dashboard -- Hack Club Bank cards do not auto-renew when they pass the expiry date.
I keep getting emails about uploading receipts when I use a card. Do I have to upload receipts?
Yes, please. One of the parts of being a legally responsible nonprofit is keeping good record of our expenses and where our funds are spent for ourselves, and for the government in case of audits. Your receipts serve as proof of the purchases you've made on behalf of your project, event, or Hack Club, and helps Hack Club Bank stay compliant and continue helping support all our customers.
Our sponsor wants to pay through Bill.com / something other than invoices through Stripe. / Our sponsor has an employee donation matching program, and they use their own system to give.
We can accommodate whichever method the sponsor would like to use, including proprietary "supplier systems" that larger companies may use to pay their bills. These methods usually require that they connect and pay directly to Hack Club Bank's underlying bank account (not Stripe's invoicing system), so please contact your point of contact to start this process.
Can we change the name or G Suite domain of our event / project?
Yes, you're not locked into the name or G Suite domain you used to set up your Hack Club Bank account. However, currently, changing your project name is a fairly involved process on our backend, so you're only able to change your name up to twice every year. If you need to change your name or domain more frequently, please contact your point of contact.
I have a question that isn't listed here.
You can email email@example.com with all your unanswered questions about Hack Club Bank. If we get it often, we'll also add your question to this FAQ page!
Hack Club Bank FAQs · HCB Brand Guidelines